Classroom Duration

32 Weeks

Workplace Duration

Not Available

Delivery Mode

Face to Face

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Course Information

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups.

Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.

Nationally Recognised Training

Entry Requirements

Language, Literacy and Numeracy (LLN) skills must meet the required standards for Certificate IV level study.

Delivery Options

Classroom Training

Training is conducted in a classroom 2 days per week, from 9:30 am – 2:30 pm

*Minimum Numbers Apply*

Workplace Training

Workplace training is available to any student that holds a position within the industry. Our trainers will attend the student’s workplace monthly to deliver, support and guide the student through each unit.

  • Monthly workplace visits
  • One-on-one training
  • Flexible assessment methods
  • Working hours can be incorporated as placement hours
  • Employer incentives available to support eligible students
    (Australian Apprenticeship option)

Career Opportunities

  • Care workerCommunity service worker
  • Community support worker
  • Domestic violence worker
  • Early intervention homelessness worker
  • Family support workerOutreach officer
  • Support worker
  • Welfare support worker
  • Welfare worker


CHC52015 – Diploma of Community Services